Wholesale order information

Delivery & returns

Last updated: 4 October 2026

Order arrangements are confirmed directly: This website does not take orders or payments. Delivery, shipping costs, lead times, minimum quantities, and returns are agreed with the business for each wholesale order before it is accepted.

Before placing an order

Please ask the team to confirm that the products you need are available, the expected dispatch and delivery dates, delivery charges, and any minimum order requirements. Make sure the agreed order details are in writing before proceeding.

Problems with a delivery or product

If an order arrives late, is incomplete, or appears damaged, contact the business using the details below and include your order reference, a description of the issue, and photographs where helpful. The response and any remedy will be handled under the terms agreed for that order and applicable law.

Returns and cancellations

Return eligibility, time limits, condition requirements, and cancellation arrangements depend on the order terms agreed directly with the business. Ask for these terms before placing an order. This page does not promise a general change-of-mind return service.

Contact the team

Email [email protected] or call +44 7723 114216 with delivery or returns questions.

When the business’s regular shipping and return procedures are confirmed, this page should be updated to state them clearly.